N-able vs Kroll: MDR Comparison 2026
Detailed comparison of N-able and Kroll managed detection and response services. Compare response capabilities, SLA, coverage, integrations, and compliance.
Winner by Category
Response Level
Tie
Same level
SLA Speed
N-able
Faster response time
Coverage Breadth
Kroll
6 vs 5 surfaces
Integrations
Tie
Similar breadth
Criteria
Unified security operations platform combining XDR, SIEM, SOAR, and UEBA with MDR in one solution. AI automates 70% of threat response. Breach warranty and vendor-agnostic approach make it compelling for MSPs serving SMB/mid-market clients.
Kroll Responder's unique advantage is the depth of real-world incident response experience from 3,000+ annual breach investigations feeding directly into MDR detection and response. The 'Complete Response' methodology and complimentary $1M breach warranty set it apart from pure monitoring-focused MDR providers.
Response Type
Active Remediation
Active Remediation
Approval Policy
Configurable
Configurable
Auto-Isolate
✓
✓
Kill Process
✓
✓
IR Included
✓ Included
✓ Included
Response SLA
Not disclosed
Contact for specifics
24/7 Coverage
✓ Yes
✓ Yes
Channels
EmailPortalPhone
EmailPortalPhone
Data Access
Dashboards
Dashboards
Model
Per-user per-month (tiered packages: MDR Base, MDR Complete, MDR Plus)
Custom pricing based on environment size and complexity
Price Range
MSPs typically bundle at $90-$275/user/month for full security programs including MDR
Not published
Minimum Seats
None
None
Threat Hunting
✓ Included
✓ Included
Overall
Positive
Positive
Summary
Positive reception in MSP community following N-able acquisition. Users praise comprehensive features, compliance reporting, and AI automation. Some concerns about pricing relative to competitors and platform complexity for smaller MSPs.
Highly trusted for deep incident response pedigree and 'Complete Response' methodology. 98% customer satisfaction score and 75 NPS. Strong reputation for going beyond containment to full eradication. Lower market mindshare than some larger MDR brands.
N-able vs Kroll: Which Should You Choose?
Choose N-able if:
- You need active remediation
- Not disclosed response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market
Choose Kroll if:
- You need active remediation
- Contact for specifics response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
FAQ
What's the main difference between N-able and Kroll?
Key differences: response model (Active Remediation vs Active Remediation), SLA (Not disclosed vs Contact for specifics), and approach (Technology Agnostic vs Technology Agnostic).