Kroll vs Trustwave: MDR Comparison 2026
Detailed comparison of Kroll and Trustwave managed detection and response services. Compare response capabilities, SLA, coverage, integrations, and compliance.
Winner by Category
Response Level
Tie
Same level
SLA Speed
Trustwave
Faster response time
Coverage Breadth
Kroll
6 vs 5 surfaces
Integrations
Kroll
More integration options
Criteria
Kroll Responder's unique advantage is the depth of real-world incident response experience from 3,000+ annual breach investigations feeding directly into MDR detection and response. The 'Complete Response' methodology and complimentary $1M breach warranty set it apart from pure monitoring-focused MDR providers.
Response Type
Active Remediation
Active Remediation
Approval Policy
Configurable
N/A
Auto-Isolate
✓
✗
Kill Process
✓
✗
IR Included
✓ Included
Separate
Response SLA
Contact for specifics
Not disclosed
24/7 Coverage
✓ Yes
✓ Yes
Channels
EmailPortalPhone
N/A
Data Access
Dashboards
N/A
Model
Custom pricing based on environment size and complexity
Not published
Price Range
Not published
Not published
Minimum Seats
None
N/A
Threat Hunting
✓ Included
N/A
Overall
Positive
N/A
Summary
Highly trusted for deep incident response pedigree and 'Complete Response' methodology. 98% customer satisfaction score and 75 NPS. Strong reputation for going beyond containment to full eradication. Lower market mindshare than some larger MDR brands.
N/A
Kroll vs Trustwave: Which Should You Choose?
Choose Kroll if:
- You need active remediation
- Contact for specifics response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
Choose Trustwave if:
- You need active remediation
- Not disclosed response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
FAQ
What's the main difference between Kroll and Trustwave?
Key differences: response model (Active Remediation vs Active Remediation), SLA (Contact for specifics vs Not disclosed), and approach (Technology Agnostic vs Technology Agnostic).