Kroll vs ThreatLocker: MDR Comparison 2026
Detailed comparison of Kroll and ThreatLocker managed detection and response services. Compare response capabilities, SLA, coverage, integrations, and compliance.
Winner by Category
Response Level
Tie
Same level
SLA Speed
Tie
Same speed
Coverage Breadth
Kroll
6 vs 3 surfaces
Integrations
Kroll
More integration options
Criteria
Kroll Responder's unique advantage is the depth of real-world incident response experience from 3,000+ annual breach investigations feeding directly into MDR detection and response. The 'Complete Response' methodology and complimentary $1M breach warranty set it apart from pure monitoring-focused MDR providers.
Unmatched price-to-value ratio for Zero Trust MDR. The $2-5/user pricing with 60-second response time makes it the most affordable MDR option, ideal for MSPs and SMBs already using or willing to adopt ThreatLocker.
Response Type
Active Remediation
Active Remediation
Approval Policy
Configurable
Configurable
Auto-Isolate
✓
✓
Kill Process
✓
✓
IR Included
✓ Included
Separate
Response SLA
Contact for specifics
60-second average response time
24/7 Coverage
✓ Yes
✓ Yes
Channels
EmailPortalPhone
EmailPortalPhone
Data Access
Dashboards
Dashboards
Model
Custom pricing based on environment size and complexity
Per-user per-month tiered pricing
Price Range
Not published
$2-$5 per user per month for MDR add-on
Minimum Seats
None
None
Threat Hunting
✓ Included
Extra cost
Overall
Positive
Very Positive
Summary
Highly trusted for deep incident response pedigree and 'Complete Response' methodology. 98% customer satisfaction score and 75 NPS. Strong reputation for going beyond containment to full eradication. Lower market mindshare than some larger MDR brands.
9.2/10 on PeerSpot with 100% willingness to recommend. MSPs praise the value proposition and support quality. Zero Trust approach is highly regarded. Interface speed and complexity are noted concerns.
Kroll vs ThreatLocker: Which Should You Choose?
Choose Kroll if:
- You need active remediation
- Contact for specifics response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
Choose ThreatLocker if:
- You need active remediation
- 60-second average response time response time meets your needs
- You prefer platform native solutions
- Your org size: Mid-market / SMB / Enterprise
FAQ
What's the main difference between Kroll and ThreatLocker?
Key differences: response model (Active Remediation vs Active Remediation), SLA (Contact for specifics vs 60-second average response time), and approach (Technology Agnostic vs Platform Native).