Kroll vs Sophos: MDR Comparison 2026
Detailed comparison of Kroll and Sophos managed detection and response services. Compare response capabilities, SLA, coverage, integrations, and compliance.
Winner by Category
Response Level
Tie
Same level
SLA Speed
Sophos
Faster response time
Coverage Breadth
Kroll
6 vs 5 surfaces
Integrations
Sophos
More integration options
Criteria
Kroll Responder's unique advantage is the depth of real-world incident response experience from 3,000+ annual breach investigations feeding directly into MDR detection and response. The 'Complete Response' methodology and complimentary $1M breach warranty set it apart from pure monitoring-focused MDR providers.
Industry-leading breadth of integration (350+ vendors), inclusive full-scale incident response with no caps, $1M breach warranty with simple qualification, and top G2 rankings. Best suited for organizations with heterogeneous security stacks who want comprehensive managed response without hidden fees.
Response Type
Active Remediation
Active Remediation
Approval Policy
Configurable
Configurable
Auto-Isolate
✓
✓
Kill Process
✓
✓
IR Included
✓ Included
✓ Included
Response SLA
Contact for specifics
≤15 minutes
24/7 Coverage
✓ Yes
✓ Yes
Channels
EmailPortalPhone
EmailPortalPhone
Data Access
Dashboards
Dashboards
Model
Custom pricing based on environment size and complexity
Per-user and per-server pricing; two tiers (MDR Essentials and MDR Complete)
Price Range
Not published
Custom quote required; tiered pricing bands (10-24, 25-49, 50-99, etc.)
Minimum Seats
None
10
Threat Hunting
✓ Included
✓ Included
Overall
Positive
Very Positive
Summary
Highly trusted for deep incident response pedigree and 'Complete Response' methodology. 98% customer satisfaction score and 75 NPS. Strong reputation for going beyond containment to full eradication. Lower market mindshare than some larger MDR brands.
Ranked #1 overall for MDR on G2. Praised for value, 350+ integrations, and the technology-agnostic approach. Criticized for technical support responsiveness and resource intensity on endpoints.
Kroll vs Sophos: Which Should You Choose?
Choose Kroll if:
- You need active remediation
- Contact for specifics response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
Choose Sophos if:
- You need active remediation
- ≤15 minutes response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
FAQ
What's the main difference between Kroll and Sophos?
Key differences: response model (Active Remediation vs Active Remediation), SLA (Contact for specifics vs ≤15 minutes), and approach (Technology Agnostic vs Technology Agnostic).