Kroll vs Proficio: MDR Comparison 2026
Detailed comparison of Kroll and Proficio managed detection and response services. Compare response capabilities, SLA, coverage, integrations, and compliance.
Winner by Category
Response Level
Tie
Same level
SLA Speed
Tie
Same speed
Coverage Breadth
Tie
Same coverage
Integrations
Proficio
More integration options
Criteria
Kroll Responder's unique advantage is the depth of real-world incident response experience from 3,000+ annual breach investigations feeding directly into MDR detection and response. The 'Complete Response' methodology and complimentary $1M breach warranty set it apart from pure monitoring-focused MDR providers.
Proficio ProSOC stands out as a cost-effective, SIEM-centric MDR that publishes transparent performance metrics. The flexibility to use a Proficio-hosted SIEM or integrate with existing Splunk/Sentinel/Elastic investments, combined with global SOC coverage and strong detection metrics (<11 min MTTD, 95% true positive rate), makes it a solid choice for mid-market organizations.
Response Type
Active Remediation
Active Remediation
Approval Policy
Configurable
Configurable
Auto-Isolate
✓
✓
Kill Process
✓
✓
IR Included
✓ Included
Separate
Response SLA
Contact for specifics
MTTD <20 minutes, MTTR <3 minutes
24/7 Coverage
✓ Yes
✓ Yes
Channels
EmailPortalPhone
EmailPortalPhone
Data Access
Dashboards
Full Query
Model
Custom pricing based on environment size and complexity
Custom pricing; SOC-as-a-Service model based on log volume and scope
Price Range
Not published
Not published
Minimum Seats
None
None
Threat Hunting
✓ Included
✓ Included
Overall
Positive
Positive
Summary
Highly trusted for deep incident response pedigree and 'Complete Response' methodology. 98% customer satisfaction score and 75 NPS. Strong reputation for going beyond containment to full eradication. Lower market mindshare than some larger MDR brands.
Recognized as a Gartner Market Guide representative vendor since 2017. Praised for cost-effective SOC-as-a-Service and strong SIEM management. Named Global SOC Team of the Year. Limited community discussion compared to larger MDR brands.
Kroll vs Proficio: Which Should You Choose?
Choose Kroll if:
- You need active remediation
- Contact for specifics response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
Choose Proficio if:
- You need active remediation
- MTTD <20 minutes, MTTR <3 minutes response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
FAQ
What's the main difference between Kroll and Proficio?
Key differences: response model (Active Remediation vs Active Remediation), SLA (Contact for specifics vs MTTD <20 minutes, MTTR <3 minutes), and approach (Technology Agnostic vs Technology Agnostic).