Kroll vs N-able: MDR Comparison 2026
Detailed comparison of Kroll and N-able managed detection and response services. Compare response capabilities, SLA, coverage, integrations, and compliance.
Winner by Category
Response Level
Tie
Same level
SLA Speed
N-able
Faster response time
Coverage Breadth
Kroll
6 vs 5 surfaces
Integrations
Tie
Similar breadth
Criteria
Kroll Responder's unique advantage is the depth of real-world incident response experience from 3,000+ annual breach investigations feeding directly into MDR detection and response. The 'Complete Response' methodology and complimentary $1M breach warranty set it apart from pure monitoring-focused MDR providers.
Unified security operations platform combining XDR, SIEM, SOAR, and UEBA with MDR in one solution. AI automates 70% of threat response. Breach warranty and vendor-agnostic approach make it compelling for MSPs serving SMB/mid-market clients.
Response Type
Active Remediation
Active Remediation
Approval Policy
Configurable
Configurable
Auto-Isolate
✓
✓
Kill Process
✓
✓
IR Included
✓ Included
✓ Included
Response SLA
Contact for specifics
Not disclosed
24/7 Coverage
✓ Yes
✓ Yes
Channels
EmailPortalPhone
EmailPortalPhone
Data Access
Dashboards
Dashboards
Model
Custom pricing based on environment size and complexity
Per-user per-month (tiered packages: MDR Base, MDR Complete, MDR Plus)
Price Range
Not published
MSPs typically bundle at $90-$275/user/month for full security programs including MDR
Minimum Seats
None
None
Threat Hunting
✓ Included
✓ Included
Overall
Positive
Positive
Summary
Highly trusted for deep incident response pedigree and 'Complete Response' methodology. 98% customer satisfaction score and 75 NPS. Strong reputation for going beyond containment to full eradication. Lower market mindshare than some larger MDR brands.
Positive reception in MSP community following N-able acquisition. Users praise comprehensive features, compliance reporting, and AI automation. Some concerns about pricing relative to competitors and platform complexity for smaller MSPs.
Kroll vs N-able: Which Should You Choose?
Choose Kroll if:
- You need active remediation
- Contact for specifics response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
Choose N-able if:
- You need active remediation
- Not disclosed response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market
FAQ
What's the main difference between Kroll and N-able?
Key differences: response model (Active Remediation vs Active Remediation), SLA (Contact for specifics vs Not disclosed), and approach (Technology Agnostic vs Technology Agnostic).