Cyrebro vs ESET: MDR Comparison 2026
Detailed comparison of Cyrebro and ESET managed detection and response services. Compare response capabilities, SLA, coverage, integrations, and compliance.
Winner by Category
Response Level
Tie
Same level
SLA Speed
Cyrebro
Faster response time
Coverage Breadth
Tie
Same coverage
Integrations
ESET
More integration options
Criteria
Vendor-neutral AI-native MDR with rapid deployment and 1,500+ proprietary detection algorithms. Uniquely positions as an outsourced SOC platform with real-time interactive visibility, ideal for organizations wanting fast time-to-value without vendor lock-in.
Strong SMB-focused MDR built on 30+ years of threat research, with fast 20-minute response times and accessible 25-device minimum. Best for organizations already in or willing to adopt the ESET ecosystem.
Response Type
Active Remediation
Active Remediation
Approval Policy
Configurable
Configurable
Auto-Isolate
✓
✓
Kill Process
✓
✓
IR Included
✓ Included
✓ Included
Response SLA
Not disclosed
20m
24/7 Coverage
✓ Yes
✓ Yes
Channels
EmailPortalPhone
EmailPortalPhone
Data Access
Full Query
Dashboards
Model
Subscription-based (contact for details)
Per-seat/device, custom-quoted; available as add-on to ESET PROTECT Enterprise or Elite tiers. MSP pricing with daily billing or monthly invoicing.
Price Range
Not published
Custom-quoted based on environment and device count; volume discounts available
Minimum Seats
None
25
Threat Hunting
✓ Included
✓ Included
Overall
Positive
Positive
Summary
Recognized in Gartner Emerging Tech Report for Detection and Response Startups. Users praise significant false positive reduction and actionable mitigations. 900+ businesses served. Limited public review volume due to smaller market presence.
Recognized as Market Leader and Product Leader in MDR by KuppingerCole 2024. Praised for fast 20-minute response times, strong threat intelligence from 30+ years of research, and good SMB accessibility. Criticized for UI/UX issues and the ESET console interface being unintuitive for US users.
Cyrebro vs ESET: Which Should You Choose?
Choose Cyrebro if:
- You need active remediation
- Not disclosed response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market
Choose ESET if:
- You need active remediation
- 20m response time meets your needs
- You prefer platform native solutions
- Your org size: SMB / Mid-market / Enterprise
FAQ
What's the main difference between Cyrebro and ESET?
Key differences: response model (Active Remediation vs Active Remediation), SLA (Not disclosed vs 20m), and approach (Technology Agnostic vs Platform Native).