ConnectWise vs Blackpoint Cyber: MDR Comparison 2026
Detailed comparison of ConnectWise and Blackpoint Cyber managed detection and response services. Compare response capabilities, SLA, coverage, integrations, and compliance.
Winner by Category
Response Level
Tie
Same level
SLA Speed
Tie
Same speed
Coverage Breadth
ConnectWise
5 vs 3 surfaces
Integrations
Tie
Similar breadth
Response Type
Active Remediation
Active Remediation
Approval Policy
N/A
N/A
Auto-Isolate
✗
✗
Kill Process
✗
✗
IR Included
Separate
Separate
Response SLA
Not disclosed
Not disclosed
24/7 Coverage
✓ Yes
✓ Yes
Channels
N/A
N/A
Data Access
N/A
N/A
Model
Not published
Not published
Price Range
Not published
Not published
Minimum Seats
N/A
N/A
Threat Hunting
N/A
N/A
Overall
N/A
N/A
Summary
N/A
N/A
ConnectWise vs Blackpoint Cyber: Which Should You Choose?
Choose ConnectWise if:
- You need active remediation
- Not disclosed response time meets your needs
- You prefer platform native solutions
- Your org size: SMB
Choose Blackpoint Cyber if:
- You need active remediation
- Not disclosed response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
FAQ
What's the main difference between ConnectWise and Blackpoint Cyber?
Key differences: response model (Active Remediation vs Active Remediation), SLA (Not disclosed vs Not disclosed), and approach (Platform Native vs Technology Agnostic).