Uptycs MDR Services
Osquery-powered MDR with three service tiers, CNAPP architecture, and follow-the-sun SOC
Last updated: October 30, 2025
Overview
Uptycs MDR delivers osquery-powered managed detection and response across on-premises, hybrid, and cloud environments through follow-the-sun SOC operations. Founded in 2016 in Waltham, Massachusetts, Uptycs operates three distinct MDR service tiers built on their Cloud Native Application Protection Platform (CNAPP), serving enterprise customers including PayPal, Comcast, and Nutanix with $93M in funding and 216 employees globally.
Key Facts:
- Fast threat detection and response capabilities with improved MTTR
- Three service tiers: Managed PROTECT (24/7 MDR), Managed Monitoring (watch/notify), Managed Onboarding (60-day support)
- Built on osquery with lambda architecture and eBPF syscall monitoring
- Founded in 2016 by Ganesh Pai, Uma Reddy, Milan Shah, and Mike Hluchyj
- $93M funding from investors including Sapphire Ventures, ServiceNow, and Comcast
- 13-month historical data retention for compliance and forensic analysis
- 216 employees across 5 continents serving enterprise customers globally
Service Focus
Response Operations
Integrations
Commercial Terms
Compliance
Known Limitations
Service Constraints
- May not include internet traffic monitoring, corporate networks, or Edge computing environments
- May not provide pre-built integrations with third-party EPDR and NDR solutions (requires Uptycs CNAPP)
- May not support Android and iOS mobile devices (Windows, Mac, Linux only)
- May exclude IoMT, IIoT, and OT environments from monitoring coverage
- May not include recovery services even at Managed PROTECT level
- Service may be available exclusively through channel partners (Upward program)
- May not provide incident response playbooks or ROI calculator features
- Third-party SOAR integrations may require custom API coding
- Total liability may be capped at fees paid within the year preceding any claim
- Service performance may not be guaranteed during force majeure events beyond reasonable control
Technical Requirements
- Platform appears optimized for cloud-native applications and hybrid environments
- May require osquery agent deployment across all monitored endpoints
- Optimal performance may depend on cloud infrastructure and container environments
- Legacy system support may be limited compared to modern cloud workloads
- Minimum annual order of $12,000 may not be suitable for smaller organizations
- Integration complexity may vary based on existing security infrastructure alignment
Resources & Attachments
Documents
Case Studies
Related Resources
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Information Source: Provider information compiled and verified by the MDRProviders.io research team from public sources including official websites, documentation, press releases, and industry reports. Last updated: October 30, 2025
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