glueckkanja
Cloud Security Operations Center (CSOC)
Elite Microsoft-native MXDR from one of only three globally Microsoft-Verified partners. German SOC provides EU data sovereignty. Deep Sentinel expertise with 1,200+ analytic rules and early Copilot for Security adoption.
Best For / Not Ideal For
Ideal for
- +European enterprises requiring German/EU data sovereignty
- +Organizations heavily invested in Microsoft Sentinel and Defender
- +Companies wanting Microsoft-Verified MXDR with Copilot for Security
- +German-speaking organizations needing native language SOC support
Not ideal for
- −Organizations outside Europe needing local SOC presence
- −Companies with non-Microsoft security stacks
- −SMBs seeking affordable entry-level MDR
- −Organizations needing 24/7 support in multiple languages beyond English/German
What They Actually Do
Approval: Configurable — You choose which actions need approval
Incident Response: Included in contract
Response SLA: Not disclosed
Incident response through playbooks for Sentinel and leveraging Defender for Endpoint, Defender for Cloud, and Defender for Identity response capabilities. CSOC Foundation provides over 1,200 analytic rules automatically applied to customer environments. Enrichment of incidents through automated Sentinel playbooks.
Stack Compatibility
EDR
SIEM
Cloud
Ticketing
Other Integrations
Attack Surface Coverage
Endpoint
included
Cloud Workloads
included
SaaS Apps
included
Identity
included
Network
included
OT/ICS
included
Pricing & Total Cost
- Pricing Model
- Custom enterprise pricing (available on Microsoft Azure Marketplace)
Price Tiers
What costs extra
- $Copilot for Security agents
- $Advanced Sentinel customization
- $Additional compliance reporting
Hidden cost warnings
- Warning:Microsoft Sentinel consumption costs are separate and customer-borne
- Warning:Requires Microsoft Defender suite licensing
- Warning:Azure Marketplace billing may add complexity
- Warning:German/European-focused; global coverage may be limited
✗No trial available
✓Proof of Value available
Service Details
Contract Terms
Contact for specifics
Data Retention
Contact for specifics
Dedicated Analyst
Yes
Portal Access
Yes
Custom Reporting
Yes
Quarterly Reviews
No
Communication & Visibility
Communication Channels
Escalation Method
SOC-driven escalation through Microsoft Sentinel incident management; German-speaking support available
Data Access
Full Query Access
You can query raw log data directly
What to Ask glueckkanja
Based on common blind spots and real-world evaluation patterns
- 1.
How are the 1,200+ analytic rules customized for our specific environment and industry?
- 2.
What is the Copilot for Security integration roadmap and which agents are available?
- 3.
How does the SOC handle incidents during German holiday periods?
- 4.
What happens to our Sentinel analytic rules and playbooks if we leave?
- 5.
How does pricing work through the Azure Marketplace vs. direct contract?
- 6.
What non-Microsoft data sources can be ingested through the Sentinel integration?
- 7.
How quickly are new Microsoft Defender features incorporated into the CSOC Foundation?
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Information compiled from public sources. Verify details directly with the provider before making decisions.