Fortra Alert Logic MDR
Comprehensive MDR with 15-minute triage SLA and Fortra XDR platform
Last updated: October 30, 2025
Overview
Fortra's Alert Logic MDR provides comprehensive managed detection and response with a 15-minute triage SLA and full attack surface coverage. Founded in 2002 and acquired by Fortra in 2022, Alert Logic delivers 24/7 security operations with automated incident response capabilities.
Key Facts:
- 15-minute triage SLA for critical incidents with 24/7 SOC operations
- Multi-tier service packages: MDR Essentials, Professional, and Enterprise
- Fortra XDR platform with comprehensive attack surface visibility
- Automated response capabilities including host isolation and threat containment
- Technology-agnostic approach with hundreds of proven security integrations
- Over 20 years of cybersecurity expertise with global SOC operations
Service Focus
Response Operations
Integrations
Commercial Terms
Compliance
Known Limitations
Service Constraints
- OT/ICS environments may require specific assessment and coverage may vary
- iOS and Android device support may not be available (primarily Windows/macOS/Linux)
- SOC operations may be limited to primary North American and European locations
- Cloud service monitoring may be limited to select platforms (Azure AD, Office 365, Salesforce)
- Third-party EDR/NDR/SIEM integrations may be limited and require custom development
- Real-time phishing detection and insider threat capabilities may not be available
- Ransomware prevention may not include pre-encryption blocking capabilities
- Service tier determines access to advanced features and dedicated team support
Technical Requirements
- Fortra XDR agent deployment required for endpoint telemetry
- Integration capabilities may vary based on existing infrastructure
- Automated response actions may require configuration and approval workflows
- Some features may be limited based on selected service tier
Resources & Attachments
Documents
Case Studies
Related Resources
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Information Source: Provider information compiled and verified by the MDRProviders.io research team from public sources including official websites, documentation, press releases, and industry reports. Last updated: October 30, 2025
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