Alert Logic Alert Logic Managed Detection and Response

Alert Logic Managed Detection and Response offers transparent tiered pricing with four distinct service packages for SMB to mid-market organizations.

Key Facts:

• Founded 2002 in Texas, USA
• Acquired by Fortra in 2021 (private equity owned)
• Transparent tiered pricing starting at $550/month
• Minimum 25 protected nodes required
• Four service tiers: Essentials, Professional, Enterprise WAF, Enterprise ActiveWatch
• Strong PCI DSS compliance support
• 24/7 monitoring and network traffic analysis

Fortra Brand Transition

• Fortra brand less known than Alert Logic legacy
• Acquisition transition may create uncertainty
• Parent company name recognition lower
• Long-term product roadmap under new ownership

Setup Fees

• One-time setup fees add to initial cost
• Tier-dependent setup costs not publicly disclosed
• Higher upfront investment required
• May impact total first-year costs significantly

Minimum Requirements

• 25 node minimum may not fit very small businesses
• Entry barrier for micro-businesses
• May overshoot needs for smallest organizations
• Forces minimum spend regardless of actual needs

Tier Pricing Gaps

• Large price jumps between tiers ($550 to $2,400 to $4,300+)
• May create affordability gaps
• Difficult to justify 4-5x cost increases
• Limited mid-tier options between Essentials and Enterprise

Limited Public Information

• Specific SLA terms not disclosed
• Setup fee amounts not public
• Onboarding timelines unclear
• Feature differences between tiers not fully detailed
• Data retention policies require sales contact

Geographic Coverage

• Primarily North America focused
• International coverage may be limited
• Regional availability unclear
• May not suit global organizations

Limited Public Feedback (2025)

Pricing Transparency:

"Alert Logic offers transparent tiered pricing with four service packages: Essentials at $550/month (25 node minimum), Professional at $2,400/month, Enterprise WAF at $4,300/month, and Enterprise ActiveWatch at $4,500/month. One-time setup fees apply per tier."

• Alert Logic pricing structure, 2025

PCI Compliance:

"Strong PCI DSS compliance support with built-in PCI scanning across all tiers, audit-ready reporting, and comprehensive compliance documentation for payment card industry requirements."

• Alert Logic compliance documentation, 2025

Coverage Capabilities:

"Network, application, and endpoint device threat detection with asset discovery, PCI scanning, user behavior tracking, web log analytics, and real-time reporting. 24/7 monitoring and network traffic analysis with hybrid visibility."

• Alert Logic service description, 2025

Universal Agents:

"Universal agents provide log generation, vulnerability scanning, and File Integrity Monitoring (FIM) with unified deployment across protected environments. SaaS/PaaS API integration available at no additional cost."

• Alert Logic technical documentation, 2025

Fortra Ownership:

"Alert Logic acquired by Fortra in 2021, becoming part of broader Fortra security portfolio. Founded 2002 with 23+ years of managed security services experience."

• Alert Logic company information, 2025

Note on Reviews: Limited independent customer reviews available on major platforms. Pricing transparency is notable strength. Potential customers should evaluate tier features carefully and clarify setup fees, SLA terms, and feature differences during sales process.