Critical Start vs Blackpoint Cyber: MDR Comparison 2026
Detailed comparison of Critical Start and Blackpoint Cyber managed detection and response services. Compare response capabilities, SLA, coverage, integrations, and compliance.
Winner by Category
Response Level
Tie
Same level
SLA Speed
Blackpoint Cyber
Faster response time
Coverage Breadth
Critical Start
5 vs 3 surfaces
Integrations
Tie
Similar breadth
Response Type
Active Remediation
Active Remediation
Approval Policy
N/A
N/A
Auto-Isolate
✗
✗
Kill Process
✗
✗
IR Included
Separate
Separate
Response SLA
15-min
Not disclosed
24/7 Coverage
✓ Yes
✓ Yes
Channels
N/A
N/A
Data Access
N/A
N/A
Model
Not published
Not published
Price Range
Not published
Not published
Minimum Seats
N/A
N/A
Threat Hunting
N/A
N/A
Overall
N/A
N/A
Summary
N/A
N/A
Critical Start vs Blackpoint Cyber: Which Should You Choose?
Choose Critical Start if:
- You need active remediation
- 15-min response time meets your needs
- You prefer technology agnostic solutions
- Your org size: Enterprise
Choose Blackpoint Cyber if:
- You need active remediation
- Not disclosed response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
FAQ
What's the main difference between Critical Start and Blackpoint Cyber?
Key differences: response model (Active Remediation vs Active Remediation), SLA (15-min vs Not disclosed), and approach (Technology Agnostic vs Technology Agnostic).