Blackpoint Cyber vs Kroll: MDR Comparison 2026

Blackpoint Cyber and Kroll are both categorized as MDR providers, but differ in execution. Blackpoint Cyber requires its own security platform and targets SMB and Mid-market organizations. Kroll works with your existing tools and focuses on SMB, Mid-market, and Enterprise.

Key Differences at a Glance

Approach

Blackpoint Cyber: Requires their platform

Kroll: Works with your tools

Autonomous Actions

Blackpoint Cyber: 4/6 (endpoint isolation, process termination, network containment...)

Kroll: 6/6 (endpoint isolation, process termination, network containment...)

Approval Model

Blackpoint Cyber: acts without approval

Kroll: approval is configurable

Attack Surfaces Included

Blackpoint Cyber: 5/6 (Endpoint, Cloud, SaaS, Identity, Network)

Kroll: 5/6 (Endpoint, Cloud, SaaS, Identity, Network)

Pricing

Blackpoint Cyber: $8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment.

Kroll: Not publicly disclosed. Unverified field estimates suggest $30K-$200K+/year depending on scope.

Vendor Lock-in

Blackpoint Cyber: Requires own agent

Kroll: No proprietary agent

Winner by Category

Response Level

Tie

Same level

SLA Speed

Tie

Same speed

Coverage Breadth

Tie

Same coverage

Integrations

Blackpoint Cyber

More integration options

Criteria

Blackpoint Cyber

MSP-channel MDR with autonomous SOC response (self-reported 7-16 min MTTR) and patented network visualization. Trade-offs: MSP-only sales model, limited portal transparency, no approval controls, no MITRE validation.

Kroll

Kroll Responder's differentiator is depth of real-world IR experience: 3,000+ annual breach investigations feeding detection and response. This is a services firm with MDR, not an MDR vendor with services. Complete Response methodology, included $1M breach warranty, and direct escalation to elite IR/forensics teams set it apart. December 2025 CrowdStrike migration brings faster response but increases platform dependency.

Provider Model

Requires their platform

Works with your tools

Requires Own Agent

Yes — platform-native

No — works with your EDR

Response Type

Active Remediation

Approval Policy

Fully Autonomous

Configurable

Auto-Isolate

✓

Kill Process

✓

IR Included

✓ Included

Response SLA

Not disclosed

24/7 Coverage

✓ Yes

Channels

EmailPortalPhone

Data Access

Dashboards

Model

Per-endpoint, monthly billing (MSP channel model)

Custom quote-based pricing; not publicly disclosed

Price Range

$8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment.

Not publicly disclosed. Unverified field estimates suggest $30K-$200K+/year depending on scope.

Minimum Seats

None

Threat Hunting

✓ Included

Overall

Positive

Summary

G2 Grid Leader in MDR with 23 badges (Spring 2025). PeerSpot 9.0/10. MSPs praise the autonomous response model, easy deployment, and channel-first approach. Recurring complaints about portal usability, limited SOC transparency, and no Linux support. Glassdoor reviews (3.6/5, 2025-2026) flag analyst burnout and leadership concerns -- worth monitoring since SOC quality depends on analyst retention.

Trusted for deep IR pedigree and Complete Response methodology. Kroll self-reports 98% customer satisfaction and 75 NPS (2024 internal survey, not independently verified). Lower market visibility than pure-play MDR brands (~0.4% PeerSpot mindshare, ranking fluctuates #36-43). December 2025 CrowdStrike migration generates mixed reactions around vendor lock-in.

Blackpoint Cyber vs Kroll: Which Should You Choose?

Choose Blackpoint Cyber if:

•MSPs and IT service providers seeking a purpose-built MDR platform for their clients
•SMBs (via MSP partners) wanting fast, autonomous SOC response without managing security in-house
•Organizations wanting month-to-month contract flexibility at $8-15/endpoint

Choose Kroll if:

•Organizations wanting IR expertise built into MDR -- 3,000+ annual cases feeding detection, not just monitoring
•Enterprises needing full threat eradication including forensics and root cause analysis, not just containment
•Regulated industries needing compliance reporting, IR pedigree, and included $1M breach warranty
•Breach warranty matters to you (Kroll offers one, Blackpoint Cyber does not)

Bottom line: Blackpoint Cyber is the choice if you want a single-vendor stack with deep integration. Kroll is better if you have existing tools and want flexibility.

Frequently Asked Questions

What is the main difference between Blackpoint Cyber and Kroll?

Blackpoint Cyber is a MDR provider that is platform-native (requires their own security stack). Kroll is a MDR provider that is technology-agnostic (works with your existing tools).

How do Blackpoint Cyber and Kroll differ in response capabilities?

Blackpoint Cyber supports 4 autonomous actions (endpoint isolation, process termination, network containment, account disable) and acts without approval. Kroll supports 6 autonomous actions (endpoint isolation, process termination, network containment, account disable, file quarantine, custom playbooks) and approval is configurable.

How does Blackpoint Cyber pricing compare to Kroll?

Blackpoint Cyber pricing: $8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment.. Kroll pricing: Not publicly disclosed. Unverified field estimates suggest $30K-$200K+/year depending on scope.. Watch for with Blackpoint Cyber: Pricing not publicly listed -- requires custom quote through MSP; All payments non-cancellable and non-refundable per reseller agreement. Watch for with Kroll: CrowdStrike Falcon Complete migration (Dec 2025) increases platform dependency -- customers wanting vendor-agnostic EDR lose that flexibility; Named TAM support (vs. Shared TAM) likely incurs additional cost; cost delta not disclosed.

Should I choose Blackpoint Cyber or Kroll?

Choose Blackpoint Cyber if: mSPs and IT service providers seeking a purpose-built MDR platform for their clients. Choose Kroll if: organizations wanting IR expertise built into MDR -- 3,000+ annual cases feeding detection, not just monitoring. Blackpoint Cyber is not ideal for large enterprises buying MDR directly (not through MSP channel). Kroll is not ideal for organizations that need vendor-agnostic EDR choice (CrowdStrike migration reduces flexibility).

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